Toll-Free(Domestic): 1-800-102-2667

Toll-number (International): 1-415-914-1714

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VBJ Assurance

VBJ 117 Years Heritage

Zaamor comes from the house of VBJ. We draw inspiration from this 117-year-old company which resonates quality. Therefore all our products are accompanied by genuine and valid certificate from independent international Labs attesting to the quality of the stone used. The certification is an assurance of the quality of the diamond.

Passion for Quality

We understand your fear of buying Diamonds online. Therefore, to ensure the best quality, we at Zaamor hand pick all our solitaire diamonds and examine them carefully before shipment. Every stone you purchase is accompanied by a certificate from reputable organizations such as GIA, IGI etc. Our priority is customer satisfaction and customer delight.

We offer an array of irresistible products at affordable prices which will leave you breathless and longing for more. Our range of products include Solitaire Diamond Jewellery, rings, pendants, earrings, nose pins, bracelets, cufflinks, gold coins, silver coins, silverware, gift certificates and more. 30 Days Return Policy If you are unsatisfied with your product, you can conveniently seek a full refund under a 30 day return policy. Kindly return the product in its original condition and packaging along with the certificate.

Personalized Assistance

Zaamor also offers personalized customer service with our representatives available on call over toll-free number and on chat to help you figure your way around the website or to update you on the status of your transaction.

Insured Shipping:

VBJ offers you FREE shipping on every order within India. Your product will be delivered safely packed and fully insured without any additional charges. You can track your order at every step until it is delivered at your doorstep. We ensure that every vital step is taken before, during and after delivery of the product.

We understand your fears of spending or buying products online. Hence we also keep track of your order until it reaches you safely.

Orders to be shipped within India:

  • On adding the product to your Shopping bag, the order details are displayed for your confirmation. Click the Checkout button to complete the Billing and Shipping details. Once this is done, the overall final price including Shipping is displayed.

  • On the Confirm order screen, click on the Checkout button. You will be directed to the Payment method screen. Select the "Pay by Card" option and you are taken to the Payment Gateway page where you can complete your purchase.

  • VBJ will ship the product within the specified delivery time.

Orders to be shipped outside India

  • On adding the product to your Shopping bag, the order details are displayed for your confirmation.

  • Click the Checkout button. Follow the checkout process. Your order details are informed to VBJ.

  • Click the Pay Now button to pay online and complete the purchase.

  • VBJ will ship the product within the specified delivery time.

Shipping and Handling:

  • We make all shipment through India Post for National and International shipping. Vummidi offers you FREE shipping on every order within India, for clarification, you could contact our customer support teams on our toll free number 1-800-102-2667

  • Please find the below International Shipping Rate card.

    S No Product Range Shipping Rate (INR) Delivery Rate
    1 Up To 5 Lakhs INR 9,000 10 Days - 12 Days
    2 5 Lakhs - 10 Lakhs INR 12,000 10 Days - 12 Days
    3 Above 10 Lakhs INR 15,000 10 Days - 12 Days

    ***All pricing shown in INR, in case of change of currency please calculate accordingly

Returns policy

If you are not satisfied with the goods after you receive them, you can send it back to us for a refund of your money. Refunds can be claimed only if you satisfy the conditions given below :

  • Products should be returned within 14 days of receiving it. Overseas customers should return in person. Returning by Courier/Post shall be at their own risk as Customs will treat as import and duty will be payable by Customers.

  • Products should not show signs of wear or should not have been engraved, altered, resized (by a jeweller other than VBJ).

  • Products have to reach us without any damage during transit. Products should be properly packaged and insured.

  • Once we receive the product, we will refund you after deducting the shipping charges and bank transaction charges from the Invoice Value. The remaining amount will be refunded to the same credit/debit card, which was used for the payment from 7 to 15 working days.

  • The customer agrees not to dispute the decision made by VBJ and accept VBJ's decision regarding the returns policy.

cancellation policy

  • Orders may be canceled only within 7 days of order confirmation. To cancel an order you have already booked, send an email with the Order Id in the subject line ex : VBJOWXXXX - Order Cancellation.

  • After the cancellation is confirmed, you will be refunded after deducting 3% from the total amount, to the same card which was used for the payment from 7 to 15 working days.

  • Orders cannot be canceled if the status of the order is 'Dispatched' within 7 days. The customer agrees not to dispute the decision made by VBJ and accept VBJ's decision regarding the cancellation.

DISCLAIMER

The price of the products is subject to change without notice due to fluctuations in the metal price. Every effort has been made to accurately reproduce the look of this product but there might be slight variations due to on-screen representation.

  • Orders are accepted with full payment of estimated cost and gold rate is fixed.
  • Orders will also be accepted with part payment as advance money. Gold rate prevailing on the date of receipt of part payment will alone be fixed. For balance amount Gold rate prevailing on the date of billing is applicable.
  • Orders will be executed on time, but delays could happen due to unforeseen circumstances.
  • Orders may take 5 to 6 weeks for making, so, place orders accordingly.
  • Variation in design and weight may occur to the lowest possible extent of 5 to 10%.
  • Cancellation of orders will entail a cancellation charge of 3% of ordered product’s total estimated value.
  • VBJ may cancel orders at any point of time without assigning any reason at the Management’s discretion owing to best reasons known to them.
  • Delivery of item by Speed Post only for outstation and abroad customers.
  • All disputes are subject to Chennai jurisdiction.