Toll-Free(Domestic): 1-800-102-2667

Toll-number (International): 1-415-914-1714

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TERMS & CONDITIONS

By placing an order using this service you are accepting these Terms & Conditions. Please read these Terms & Conditions before placing an order.

By completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note orders will only be despatched once we have authorisation from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorised.

Certain steps must be followed for a contract to be formed, as described below. After you have placed your order:

In case of items where you pay immediately, you will receive a confirmation email from us, as soon as possible. This will be our final order confirmation email which means we formally accept your order, and are obliged to complete the contract.

In case of jewellery which can be ordered only by enquiry, we will send an email as soon as possible, to confirm which goods you have ordered for and send you the details you had requested for too. Once we receive your confirmation email to make the jewellery, we shall send you the formal order confirmation email, which means we are obliged to complete the contract.

We will not accept your order if:

  • Your payment is not authorised

  • There is an error on our website regarding the price or other details of the goods

  • You have cancelled it in accordance with the instructions given in our Cancellation Policy

  • We reserve the right to refuse any order.

PRICING AND PAYMENT:

Prices throughout the website are quoted in Indian Rupees (INR) and payment can only be accepted in Indian Rupees.

While we make every effort to ensure that the goods shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. If goods you have ordered are unavailable, you will be notified as soon as possible.

Your payment card will be debited for your order on the day we send you the formal order confirmation

INSURED SHIPPING:

VBJ offers you FREE shipping on every order within India. Your product will be delivered safely packed and fully insured without any additional charges. You can track your order at every step until it is delivered at your doorstep. We ensure that every vital step is taken before, during and after delivery of the product.

We understand your fears of spending or buying products online. Hence we also keep track of your order until it reaches you safely.

ORDERS TO BE SHIPPED WITHIN INDIA:

  • On adding the product to your Shopping bag, the order details are displayed for your confirmation. Click the Checkout button to complete the Billing and Shipping details. Once this is done, the overall final price including Shipping is displayed.

  • On the Confirm order screen, click on the Checkout button. You will be directed to the Payment method screen. Select the suitable option and you are taken to the Payment Gateway page where you can complete your purchase.

  • VBJ will ship the product within the specified delivery time.

ORDERS TO BE SHIPPED OUTSIDE INDIA:

  • On adding the product to your Shopping bag, the order details are displayed for your confirmation.

  • Click the Checkout button. Follow the checkout process. Your order details are informed to VBJ.

  • Click the Pay Now button to pay online and complete the purchase.

  • VBJ will ship the product within the specified delivery time.

SHIPPING AND HANDLING:

  • We make all shipment through India Post for National and International shipping. Vummidi offers you FREE shipping on every order within India, for clarification, you could contact our customer support teams on our toll free number 1-800-102-2667

  • Please find the below International Shipping Rate card.

S No Product Range Shipping Rate (INR) Delivery Rate
1 Up To 5 Lakhs INR 9,000 10 Days - 12 Days
2 5 Lakhs - 10 Lakhs INR 12,000 10 Days - 12 Days
3 Above 10 Lakhs INR 15,000 10 Days - 12 Days

***All pricing shown in INR, in case of change of currency please calculate accordingly

  • We do shipping by FedEx on request for quick delivery within 3 to 5 days and the charges shall be made available on request.

  • Shipments through FedEx may attract customs duty.

RETURN POLICY:

If you are not satisfied with the goods after you receive them, you can send it back to us for a refund of your money. Refunds can be claimed only if you satisfy the conditions given below:

  • Products should be returned within 15 days of receiving it. Overseas customers should return in person. Returning by Courier/Post shall be at their own risk as Customs will treat as import and duty will be payable by Customers.

  • Products should not show signs of wear or should not have been engraved, altered, resized (by a jeweller other than VBJ).

  • Products have to reach us without any damage during transit. Products should be properly packaged and insured.

  • Once we receive the product, we will refund you after deducting the shipping charges and bank transaction charges from the Invoice Value. The remaining amount will be refunded to the same credit/debit card, which was used for the payment from 7 to 15 working days.

  • The customer agrees not to dispute the decision made by VBJ and accept VBJ's decision regarding the return policy.

CANCELLATION POLICY:

  • Orders may be canceled only within 7 days of order confirmation. To cancel an order you have already booked, send an email with the Order Id in the subject line ex : VBJOWXXXX - Order Cancellation.

  • After the cancellation is confirmed, you will be refunded after deducting 3% from the total amount, to the same card which was used for the payment from 7 to 15 working days.

  • Orders cannot be canceled if the status of the order is 'Dispatched' within 7 days. The customer agrees not to dispute the decision made by VBJ and accept VBJ's decision regarding the cancellation.

CHANGES TO TERMS & CONDITIONS:

  • We reserve the right to change these Terms & Conditions for buying goods online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying goods online on the website. If you do not wish to be governed by the revised Terms & Conditions for buying goods online, you must not place any further orders.

  • These Terms & Conditions for buying goods online are governed by the law of India and you and we agree to use Salem jurisdiction if there is any dispute between us.

  • If any part of these Terms & Conditions for buying goods online is found to be invalid by law, the rest of them remain valid and enforceable.

HDFC 5% cashback offer

  • Offer Valid on HDFC Credit & Debit Card only.

  • Cash back offer is applicable only on purchase of diamond and gold jewellery.

  • Valid on gold jewellery with VA of at least 16%.

  • This offer is not valid on gold coins/bullion etc.

  • Valid from 1st April to 18th April 2018.

  • Maximum cash back of Rs.1 Lakh per HDFC Credit Card / Debit Card.

  • The cash back is applicable only at VBJ showrooms in Chennai & Bengaluru.

  • Cash back is also applicable on our website www.vummidi.com for purchase of Diamond and Gold Jewellery only.

  • This voucher cannot be combined with any other existing offer, promotions or discounts in showrooms / website.

  • Only one transaction can be allowed per HDFC Credit / Debit card.

  • By placing the order with VBJ, the customer is accepting all the terms and conditions specified.

  • Customers will get cash back directly from HDFC bank into their account within 90 days from the day of transaction.

  • If there is any alteration to the transaction made – like sales return etc., cash back would be revoked.

  • VBJ reserves the right to add, alter or modify, all or any of these terms & conditions, at any time without prior notice.